Note that the programme information can take a while to be received, so allow 10 minutes before checking to see if the programme listing data is coming in. It’s also worth performing a “re-tune” – From the box on-screen menu, perform a channel scan to make sure that all of the Freeview channels are stored in the receiver correctly. Leave it a while for the box to get the information One of the first things to try, is rebooting the Freeview box – Disconnect the mains power for 30 seconds and reconnect the power. If you’re not getting the TV guide information, it may mean that your Freeview receiver isn’t getting a signal from the service that transmits the programme information. Sagem Firmware Updates This is a list of Sagem devices for which firmware may be available as an OTA broadcast. The TV listings information is used to populate the EPG (Electronic Programme Guide) and the information comes in over-the-air as data with the Freeview channels. Sagem Freeview Software Update Rating: 4,0/5 1418 reviews. Is there a way around it?” (Sandra Sparkle) Why the Guide isn’t working “Please can you tell me why I cannot get my tv guide on my ALBA digital recorder? If I cannot get the guide I cannot record. “On our TV Guide we can get all channels but no synopsis detailing programme on some, what do we do?” (Wendy Sivyer) We’ve had a couple of messages from Freeview users not getting their TV listings information over Freeview:
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June 2023
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